Digitalizing Businesses – A #Konvoconnect Recap

Digitalizing Businesses – A #Konvoconnect Recap
October 17, 2017 Dhruva Gandhi

“At least 40% of all businesses will die in the next 10 years, if they don’t figure out how to change their company to accommodate new technologies” says John Chambers, Executive Chairman, Cisco System.
And well isn’t he right?! In order to keep up with these rapidly changing technological innovations, developments and update, it is indeed high time for businesses to revamp the way they operate. We live in an era where if you don’t adapt to changes, you are bound to go out of business. And digital transformation of businesses is the need of the hour.
So this week on #Konvoconnect we talked about ‘Digitalizing Businesses’. We discussed from meaning of digitalizing businesses to its importance, where can one start from for digitalizing, challenges that one has to face while digitalizing business processes, products, customer experience, etc. We also talked about brands and businesses that have excellently done digitalization.
Read on to discover all the amazing insights shared during the chat!


Join our weekly Twitter Chat, #Konvoconnect, every Friday at 8PM IST for healthy discussions and insights on incredible Social Media topics and meet several social media enthusiasts.

Q1: What is Digitalizing Businesses?

Top Tweets:

  • To my mind digitization involves merging or syncing brick & mortar processes with digital technologies to facilitate seamless Customer Experience. –
  • Digitalization is the use of digital + data to get a business up to digital core…creating revenue, improving business etc. –
  • Magnifying the business services via virtuality. It is biggest liason for seamless digital effect. –

Read all answers to this question here!

Q2: Why is Digitalizing a Business important?

Top Tweets:

  • Important as it helps the business GROW while working efficiently; maximizing time, employee skills, increasing revenue. –
  • It gives opportunities to expand your reach to gain new customers and in regaining the older ones. –
  • It gives exposure to the international level along with chance of presence across world. –

Click to read full conversation of this question here!

Q3: Where to start from in the process of Business Digitalization?

Top Tweets:

  • One should start from company’s inner processes for business digitalization. –
  • believe you should start at the end state and work back, with the aim of challenging constraints the company face. –
  • Well it’s 2017! Just digitalize the path between supplier and consumer, utilize their feedback, rest can be worked out accordingly! –
  • Digital transformation needs to begin within the organization… employee development & engagement. –
  • Start from website presentation or similar where audience are preferring first practically. –
  • The digitalization should be started as per convenience it actually depends upon the business e.g in retail its gooud if started from customer. –

Read full conversion of this question here!

Q4: What challenges does a Business face while Digitalizing its processes / products  or customer experience?

Top Tweets:

  • There are a few but the biggest challenges would be budget, manpower, estimated time of delivery, internal integration etc.
  • Digitalize is more concern about awareness except retail marketing but many businesses expect high conversion –
  • While digitalizing business there are challenges like labour cost,new technology adoption and others. –

Read full conversion of this question here!

Q5: Which Businesses/Brands have done excellent in Digitalization?

Top Tweets:

  • amazon , paytm , icici bank, samsung mobile, oppo n vivo mobile etc. –
  • Yes struggling to find brands with a complete turn around with all things , i assume ALL brands were just like that.-
  • Retails like future group and tata etc .are using this platform well. –

Read full conversion of this question here!

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A mind that's innovative and a soul that's enthusiast. Dhruva loves to do everything with extreme excitement and creative inputs, which makes her work shine. She creates useful content for Konvophilia and manages its social presence. She is lot more than a Business, IT & Management graduate. Dhruva is a go-to girl for Fashion, Snapchat, Events and Anchoring.

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